Your program. Your brand. Connected care.
PSP Connect brings enrollment, consent, eligibility, follow-up, adherence and safety handoffs into one modular, white-label experience for pharma partners and patient support program providers.
Patient Support Programs operations are still too fragmented
Legacy tooling forces care teams to stitch together workflows across forms, spreadsheets, calls, and disconnected apps.
Manual Enrollment
Patients are often onboarded through disconnected forms, calls, and spreadsheets.
Limited Follow-up Visibility
Care teams struggle to track who needs support, when, and why.
Disconnected Stakeholders
Patients, educators, physicians, program leaders and pharma teams often operate in silos.
Delayed Reporting
Program performance data is difficult to consolidate, validate and act on.
Everything Patient Support Programs teams need to operate at scale
Patient Enrollment & Consent
Digital onboarding, eligibility checks, consent forms, and secure patient profile setup.
Case & Journey Management
Track patient status, milestones, follow-ups, services, and next-best actions.
Patient Engagement
Medication reminders, education, messaging, refill and caregiver support, plus visit preparation and rescheduling.
Care Team Coordination
Connect patients, educators, physicians and program teams through prioritized reviews and recorded handoffs.
Admin Web App
A centralized command center for programs, tasks, cases, appointments and reports.
Analytics & Reporting
Enrollment funnel, adherence and no-show visibility, with aggregate sponsor measures and safety transfer status.
PSP Connect · Connected program operations
One journey. A shared view for every role.
From enrollment to ongoing support, connect the people, decisions and handoffs behind your patient support program.
- 01Enrollment
- 02Consent
- 03Eligibility
- 04Services
- 05Follow-up
- 06Adherence
- 07Safety escalation
- 08Outcomes
A daily plan patients can act on
Medication check-ins, education and follow-ups in one familiar view, with messaging, refill help, caregiver support and multilingual program experiences.
- Medication reminders & check-ins
- Education & ongoing support
- Visit preparation & rescheduling
Product preview · Demonstration data
Your program. Your brand. Your workflow.
Activate enrollment, case management, engagement, coordination, administration and reporting modules. Configure your logo, colors, roles and workflows by therapy area and program.
API interfaces, data flows and access requirements are defined with your IT team during solution design.
PDF · 15 pages · English
Prototype screens use demonstration data, not measured CareSync outcomes. Safety workflows support tracked handoffs; they do not replace emergency care or agreed pharmacovigilance procedures.
From workflow mapping to Patient Support Programs launch
Discover
Map patient journey, stakeholders, services, forms and reporting needs.
Configure
Set branding, roles, workflows, consent forms, dashboards and notifications.
Integrate
Connect APIs, communication tools, identity and reporting systems.
Validate
Review workflows, permissions, data governance and acceptance testing.
Launch & Optimize
Train teams, monitor performance and continuously improve the program.
Start with one Patient Support Programs workflow. Scale across programs.
Built for regulated Saudi healthcare
- API-based integration
- EHR integration ready
- Insurance integration ready
- Dedicated single-tenant deployment
- Role-based access control
- Configurable in-Kingdom data residency
- Built to support PDPL requirements
CareSync PSP Connect · Featured case study
From program to platform
How integrated digital PSPs improve outcomes, adherence and value
Explore the published evidence behind integrated patient support, the people and workflows connected by PSP Connect, and an illustrative Saudi Arabia scenario for evaluating potential value.
- Global evidence
- Connected patient journeys
- Illustrative KSA scenario
Published findings come from external studies, not measured CareSync outcomes. The Saudi scenario uses unvalidated assumptions; it is not an investment forecast or a guarantee of ROI.
Questions PSP and medical affairs teams ask
Can the program run under our brand or the product brand?
Yes. The patient app, provider portal and communications are configured under the brand you choose, in Arabic and English.
How is patient consent handled?
Consent forms and permissions are configured per program during setup and reviewed with your compliance and legal teams before launch.
Who can see patient information?
Access is role-based. Each stakeholder, such as nurse educators, call-center agents or program managers, sees only what their role requires, with activity logged for audit.
Can we report adverse events through the platform?
Adverse-event capture and routing can be configured to follow your pharmacovigilance procedures. The exact workflow is agreed with your safety team during scoping.
How long does a program launch take?
It depends on scope, integrations and approvals. A focused program follows five steps: discover, configure, integrate, validate, then launch and optimize. We share a timeline after the discovery session.
Your personalized demo
Your care. Your brand. One platform.
See how CareSync brings your patients and teams together in a branded experience.
- Live demo
- Solution mapping
- Commercial proposal
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